Customizing Printed Document Templates
Templates allow you to modify the design of your printed documents. Out of the box, most of the templates will not need to be modified. But if you find that you need customizations here’s how to do it....
View ArticleCustomizing Email Notifications
mHelpDesk sends many notifications to both you and your customers. If you want to update the contents of these notifications, you can do so by editing the Email Templates. Follow these instructions to...
View ArticleHow to print custom fields on the Invoice.
This post will show you how to print out a custom form field on the invoice. In this example, I’ve added a custom form field called Resolution to the Job Form. This field allows the technician to...
View ArticleTemplate Tag Reference
These special tags are CASE-SENSITIVE and are used to create your printed tickets, work-orders, estimates & invoices. Company Info These settings can be found under Settings > My Company Info...
View Article